Privacy Policy

Effective Date: June 6, 2025

At Artfrica AI Agent, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services, including WhatsApp-based bots or any tools connected through Meta’s platforms.

1. Information We Collect

• Messages: When you message our chatbot, we may collect the content and metadata of the conversation to provide responses and improve the service.
• User identifiers: We may collect your name, phone number, and user ID provided by Meta platforms for messaging purposes only.

2. How We Use Your Information

• To respond to inquiries and support requests
• To improve our AI models and chatbot interactions
• To analyze anonymized usage patterns for service improvement

3. Data Sharing

We do not sell or rent your personal data. Your data is only used internally or shared with Meta platforms where required to operate the service.

4. Data Retention

We retain message data only as long as necessary to fulfill service purposes or comply with legal requirements.

5. Security

We implement appropriate security measures to protect your information against unauthorized access or disclosure.

6. Contact Us

If you have questions about this policy, please contact us at: hello@artfricastudio.com